Testimonials

The following commissioned outputs are indicative of the impact of IGPA’s research on policy development particularly in Australia, Afghanistan, Brazil and the Middle-East in the thematic areas – Democracy, Citizenship and Participation, and Public Sector Design and Innovation.

In the area of Democracy, Citizenship and Participation in an internationally competitive process, Professor Evans was engaged from 2012-13 as Senior International Policy Advisor to the Office of the Presidency in Brazil and the European Union to develop a new federal policy on social participation.

This included designing a range of co-design tools for identifying and sharing better practice, diagnosing what will work in different social settings, and matching different engagement methods to different engagement purposes:

This research has provided the foundation thinking to a new federal policy on social participation (Samuel Antunes-Antero, National Director, Social Participation Dialogue).

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We were also engaged throughout 2012-13 to conduct an action learning evaluation of the ‘Home to Work’ project for DEEWR. The findings have been used to inform the development of new interventions using co-design methods with citizens in the ACT :

The evaluation contains important findings for ongoing policy work and service development. The significant social and economic outcomes achieved by Home to Work participants demonstrate the value of the citizen-centred approach (Geoffrey Rutledge, Director, Social Policy and Implementation, ACT government).

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In 2014, we were once again engaged by the ACT government to conduct an action learning evaluation of the ‘Improving Services with Families’ project using co-design tools to facilitate project co-design with families and their lead workers.

The work by the Institute has informed the development of the ACT’s Human Services Blueprint which is at the leading edge of social policy innovation in Australia. (Natalie Howson, Director, Community Services Directorate, ACT government).

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In the area of Public Sector Design and Innovation, the Institute was engaged in 2012 to conduct an integrity review of Austrade. This included the co-design of a new workplace integrity programme. We also co-authored the ACT Government’s Advisory Group’s (2012) Better Practice, Better Service Review whose recommendations were accepted by the incoming government. This report focuses squarely on issues relating to the development of a citizen-centric governance approach to service delivery in the ACT:

As a result of our collaborative efforts we have developed an important piece of work that provides the incoming Government with sound advice on how to make further improvements to the way the ACT Public Service works together (Andrew Cappie-Wood, former Head of Service).

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While in the area of Water Governance, Professors Botterill and Evans were engaged in 2011 to conduct an evaluation of the National Water Commission’s role in water governance in Australia as part of its Sunset Review.

The evaluation you conducted was a very useful input to the review…particularly in articulating the distinct value that is brought to water governance by having an independent federal agency (James Cameron, CEO, NWC).

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Our work on community driven development is setting the standards in international development:

Barakat and Evans’s work for Afghanistan’s National Solidarity Program has had a big impact on our development thinking and is viewed to be a seminal contribution by the World Bank (Hanif Atmar,  former Minister, Rural Rehabilitation and Development, Afghanistan). See: http://www.york.ac.uk/media/prdu/documents/publications/NSP%20Evaluation%20Summary.pdf (last accessed 23/5/2015).

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Finally, in the field of public administration and development we have just completed a multi-country research project on Opportunities and Challenges for the Reform of Public Administration Arising from the Arab Transitions – Defining the Challenge, Making the Change, for the United Nations Development Program.            

This is an important contribution to our thinking on the potential impact of public administration reform in transition states. The concept of change governance will form the centrepiece for a multi-lateral conference in Jordan on governance reform in 2015 (Jose Cruz-Osorio, UNDP).