Jacqui Curtis joined the ATO in September 2013. As Chief Operating Officer, Jacqui leads the ATO’s corporate and enabling services functions.
Her role gives greater strength and integration to our corporate positioning, and ensures we are well positioned for Australian Public Service (APS)-wide reforms of corporate and shared services, and that our planning, governance and risk management are strategic and sensible.
Jacqui brings together an integrated picture of our people and resource management and ensures we have the right capability and culture to deliver on our strategic intent.
She plays a lead role in managing our relationship with key stakeholders like our scrutineers.
All of these underpin our ability to deliver a better client and staff experience.
Before her current role, Jacqui was Deputy Commissioner ATO People with responsibility to deliver an enterprise-wide human resource management service which supports ATO employees in providing a sustainable, open and accountable workplace. Jacqui was also responsible for leading the Reinvention Program Management Office and the change management driving this key reform.
Before joining the ATO, Jacqui held senior positions in the Department of Human Services and the Australian Public Service Commission following extensive private sector experience in Australia and internationally.
Jacqui holds an Executive Masters in Public Administration from the Australian National University and is a Fellow of the Australian Human Resource Institute. She is a Disability Champion and a qualified workplace coach.
public sector excellence awards
Jacqui was awarded the Institute's Public Service Excellence Awards in 2018 for outstanding contribution to the Australian Public Service. The Public Sector Awards are presented to public servants at different levels of governance who have made an outstanding contribution to their field. Award recipients also receive an Adjunct Professorship or Honorary Fellowship, and Jacqui was awarded an Adjunct Professorship with IGPA.
AWARDS COMMITTEE CITATION:
“Jacqui Curtis is an outstanding public servant who has worked in a variety of departments and agencies. Central to her expertise is that of building capability within organisations and the APS as a whole. She has been central to both APS and ATO reforms. She has always brought an inquiring mind, creative pursuit of solutions and is gifted in her ability to build relations to support better outcomes.”